Our Christmas sessions run at a specially reduced capacity so that every child has an opportunity to meet and interact with Father Christmas. The experience is deliberately relaxed and unrushed. However, children are never pressured to approach or sit with Santa if they do not feel comfortable.

Yes. Siblings are very welcome to attend together, although each crawling or walking child will require their own child ticket. Babies in arms are more than welcome to get a photo with Father Christmas when their older sibling visits him. Babies in arms can attend free of charge but will not receive a letter or

Yes. Children will still have time to explore all nine of our role play areas during the two-hour session. Our festive activities are optional, and children can move between the Christmas story and independent role play at a pace that suits them.

Yes. Every booking receives a reserved table in our woodland café for the duration of the session. Festive food, drinks and treats will be available to purchase from the café during your visit.

Yes. Free on-site parking is included with your visit. Please remember to register your vehicle when you arrive.

Yes. Shoes are removed before entering the role play village, and both children and adults must wear socks in the play areas. Please feel free to bring some slippers with you (the more festive the better!)

Advance booking is strongly recommended. Our Christmas sessions run at a reduced capacity to create a calm and unrushed experience, so spaces are limited and popular dates may sell out quickly.

That is completely fine. All of our festive activities are optional. Children can watch, join in gradually or continue exploring the role play village. Mrs Claus and our team will encourage participation warmly, but no child will ever be forced to take part.